Elica Gas Stove, Hob & Cooktop Repair in Bengaluru (Independent Specialist)

Customer Service Support is committed to protecting your personal information. This policy describes how we collect, handle, and protect user data.

1. Information We Collect: When you book a repair, we collect your name, phone number, physical address in Bengaluru, and details regarding your Elica appliance.

2. How We Use It: Your data is used exclusively to dispatch service engineers, provide repair estimates, deliver 90-day warranty documentation, and communicate repair status.

3. Data Protection: We do not sell, rent, or trade your phone number or address to third parties, telemarketers, or external advertising networks.

4. Inquiries: If you wish to review or request deletion of your contact data from our booking records, please email siddquiwahid8@gmail.com.

1. Service Scope: Customer Service Support provides third-party doorstep diagnostic and repair services exclusively for out-of-warranty Elica kitchen appliances across Bengaluru.

2. Inspection Charge: A standard inspection charge of ₹199 applies when a technician visits your residence. If you proceed with the repair work, this ₹199 fee is deducted from the final repair invoice.

3. Upfront Quotation: All replacement components and associated labor charges are quoted prior to physical replacement. Work begins only upon your verbal or written consent.

4. Payment: Payment is due immediately upon the completion of repair and live testing of the appliance in your presence.

1. Cancellation: You may cancel or reschedule a service booking anytime before the technician arrives at your premises without any penalty.

2. Visiting Fee Policy: The ₹199 visit fee covers fuel and technician time. Once inspection is performed, this fee is non-refundable unless the repair service is accepted.

3. 90-Day Service Warranty: Replaced parts and specific workmanship issues carry a 90-day peace-of-mind warranty. If the exact same issue recurs within 90 days, we re-service it free of labor charge.

4. Exclusions: Physical glass breakage caused by impact, external liquid spills onto auto-ignition circuitry, and unauthorized tampering by other technicians void this warranty.

To all website visitors and Google Ads reviewers:

Customer Service Support is an independent multi-brand repair and maintenance facility based in JP Nagar, Bengaluru. We specialize in post-warranty repair services.

We explicitly state that:

• We are NOT an authorized service partner, branch, or official franchise of Elica (Elica PB India Pvt. Ltd.) or its subsidiaries.
• We do not represent ourselves as an official manufacturer brand customer care center.
• All trademarks, logos, model designations, and brand names belong entirely to their respective legal owners and are used purely for descriptive purposes to assist customers in identifying compatible out-of-warranty repair services.